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FAQs


Who is Shop Pianos?

Shop Pianos is the online storefront for Metroplex Piano Warehouse, based in Dallas, TX. Metroplex Piano Warehouse is one of the largest pianos dealers in the nation.

Is this your full inventory?

Although we are constantly updating our online inventory, it does not represent everything we sell. Please learn more about our other products and services at our Metroplex Piano Warehouse website.

What are your customer support hours of operation?

Normal business hours are Monday - Friday, 10:00 AM to 7:00 PM.

Do you have any sort of "price guarantee" program?

We will absolutely match any legitimate price you find for one of our products. We don't have an official program per se, but we never lose on price so give us a call if you have a question about one of our products.

Do you offer quantity discounts?

Possibly. If you have a very large order in mind please contact us to discuss the details.

Do you accept checks or purchase orders?

Not as a normal part of the online shopping process. However, if you contact us with your requirements we will try our very best to assist you.